NORVETHIS Money Back Guarantee Policy

At NORVETHIS, we are committed to providing our customers with the highest level of satisfaction. Our Money Back Guarantee Policy reflects our dedication to excellence and customer service. Please review the details of our policy below:

Eligibility

• Purchases are eligible for a refund if requested within 30 days of the original purchase date.
• The product must be in its original packaging and condition, with all accessories included.
• Proof of purchase is required to initiate a refund process.

Refund Process

1. Contact our customer service team at [email protected] or call us at (555) 123-4567 to request a return authorization.
2. Once the return is authorized, carefully pack the item in its original packaging and ship it to:
   NORVETHIS Returns Department
   123 Business Lane,
   Suite 456,
   Metropolis, NY, 10101
3. Include a copy of the purchase receipt and the return authorization number in the package.
4. Refunds will be processed within 10 business days of receiving the returned item.
5. Refunds are issued via the original payment method. Note that processing times may vary by bank or credit card issuer.

Conditions and Exclusions

• Customized or personalized products are not eligible for refund unless defective.
• Shipping charges are non-refundable.
• NORVETHIS is not responsible for return shipping costs.
• Items returned without a return authorization number will not be processed.

If you have any questions or require further assistance, please do not hesitate to contact our customer service team. At NORVETHIS, your satisfaction is our highest priority.